Privacy Policy


Blueforce is a company that provides security, safety, access control and surveillance systems to the residential, commercial, industrial, health and aged care sectors. To enable us to effectively provide our services, we may collect certain personal and sensitive information from individuals. This privacy policy has been developed to set out how Blueforce will protect your privacy and manage the collection, use, storage and disclosure of any personal and sensitive information it collects. The policy applies to all individual Blueforce customers, and any reference to “Blueforce”, “we”, or “us” means Blue Force Pty Ltd (ACN 101 791 897) and its related bodies corporate (as that term is defined in the Corporations Act 2001 (Cth)), and includes Bluesecurity, Blueassist, and Bluecom.


Blueforce may collect your personal information, which is defined by the Privacy Act 1988 (Cth) and includes sensitive information and health information. The information routinely collected by Blueforce includes: contact details (i.e. name, address, telephone number, email address); personal details (i.e. date of birth, gender, nationality, religious affiliations, Medicare and health fund details); health information; and credit card and bank account details. Health information collected by Blueforce may include information or an opinion about the following: your health, including any illness, disability or injury; your expressed wishes about the future health services you wish to receive; health services provided, or yet to be provided, to you; your wishes relating to organ donation; and any other information defined as health information by the Privacy Act 1988 (Cth). Blueforce may also collect the contact details of any emergency contact or next of kin.


Blueforce will collect information from you either in person or by telephone, email, written correspondence, forms, or via our website. Blueforce may store personal information outside Australia. If we do so, we will take reasonable steps to ensure that the overseas recipient protects your personal information in accordance with the Privacy Act 1988 (Cth). We will obtain your consent before collecting your health information, unless it is unreasonable or impracticable for us to do so. If you cannot provide consent because of age, mental incapacity or other illness, we may collect information from your legal guardian or attorney, or someone else who is entitled to act on your behalf. We are permitted to do this under the provisions of the Privacy Act 1988 (Cth). Blueforce uses cookies on its website in order to enhance functionality and save you having to input the same information time and time again. Blueforce does not use cookies to store your information or track your internet usage. The Blueforce website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies which are text files placed on your computer to help the website analyse how users use the site. The information generated by the cookies about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other date held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of the Blueforce website. By using the Blueforce website, you consent to the processing of data about you by Blueforce and Google in the manner and for the purposes set out above.


Under no circumstances will Blueforce sell an individual’s information to any third party. There may be occasions where we are required to disclose information to a third party by law or in relation to the provision or improvement of services. Blueforce may disclose your information to external organisations or persons including: doctors and health care professionals who assist us to deliver our services; emergency services who may be called upon to assist during deliver of Blueforce services; and Blueforce’s professional advisers, including lawyers, accountants and auditors. Blueforce will otherwise only disclose information as permitted to do so by the Privacy Act 1988 (Cth).


Other than as set out in this policy, Blueforce will only use and disclose your personal information for the purposes for which it was collected.


Subject to some exceptions set out in the Privacy Act 1988 (Cth), you are entitled to access and copy personal information which we hold about you. You also have a right to ask Blueforce to correct personal information which is inaccurate, incomplete or out of date. Blueforce will deal with requests to correct your personal information confidentially and within a reasonable time. There is no fee for making a request to access your personal information, however Blueforce may charge you reasonable fees to reimburse us for the cost incurred in meeting your request for information, including photocopying and delivery cost of information which is stored offsite. You should direct your request for access to or correction or update of the personal information held by Blueforce by contacting the Blueforce Communications Officer: Telephone: 1300 731 716; Email:; Post: The Communications Officer, Blueforce, PO Box 251, TUART HILL WA 6939


If you have provided us with personal and sensitive information or we have collected and hold your personal information, you have a right to make a complaint and have it investigated and dealt with under this complaints procedure. Any complaint should be made in writing by post or email to the Blueforce Communications Officer at the addresses detailed above. Blueforce will take all reasonable steps to resolve any complaint within a reasonable time. This should usually occur within 30 days, subject to the complexity of the matter. Blueforce will keep records of any complaints and their resolution. If we do not respond to you within 30 days or you remain unsatisfied with our resolution of the matter, you have the right to complain to the Office of the Australian Information Commissioner.


This privacy policy is subject to change from time to time. The current version of the policy will always be available on this webpage or on request to the Blueforce Communications Officer.